Establish, plan and test disaster recovery strategies and procedures based on your unique recovery point objectives and recovery time objectives.

Our disaster recovery (DR) capabilities meet today’s health care data protection requirements such as HIPAA, FISMA and DIARMF. Our solutions and services include traditional, virtual and cloud provisions for all aspects of technology required for effective DR integration - from mainframe to distributed systems.

Migrate or phase out your mainframe applications at a predictable cost, while still managing the outcome. Our service provides operation and support of multiple mainframe platforms including hosting and storage. Your business will benefit from emerging technologies, flexible storage options, top-of-the-line security and experienced mainframe professionals.

Innovate and deploy your technology initiatives faster by modernizing your data center and IT. Through our Data Center as a Service solution, you can enhance your current capabilities and deploy new applications in an optimized data center environment. We own and operate multiple geographically-disperse data center complexes. Our robust, scalable, cloud-based solutions successfully manage infrastructure and integrate multi-platform systems with convenience, flexibility and the highest security and compliance standards.

Create, incorporate, maintain and validate all documentation, procedures and standards.

Ensure availability of system resources, hardware and software applications and that infrastructure meets service-level requirements.

Monitor, measure, analyze and report system performance, fine-tune system software and hardware to meet service-level objectives and improve objectives to prevent service impact.

Plan and control production batch work such as administration and execution of job schedules, scheduling of resources and data and processing of transactions.

Monitor and report on use of processing resources per unit of work and identify resource violations or restrictions by type or excess. Coordinate with capacity and performance management to ensure service costs are not due to poor performance or resource abuse.

Identify, record, track and correct issues impacting service delivery, recognize recurring problems, address procedural issues and contain service impact.

Audit and manage software licenses to avoid service impacts, ensure compliance and vendor support requirements and software performance and accuracy.

Develop and maintain strategic plans to accommodate data center growth and changes in business requirements as well as capacity planning, benchmarking and reporting.